1.1. These general conditions are apply to all offers of Riselro. The conditions are accessible to everyone
and included in the website of Riselro. On request we will send you a written copy.
1.2. By placing an order, you acknowledge that you are agree with the delivery and the payment terms.
Riselro reserves the right for its delivery and to change conditions after the expiry of the term.
1.3. Unless otherwise agree in writing, not recognize by Riselro, the general or specific conditions or
stipulations of third parties.
1.4. Riselro guarantees that the product meets the contract and the specifications listed in the offer.
2. Delivery
2.1. Delivery takes place while supplies last and our policy to try to despatch all orders within 3 working
days from the day your make the payment.
2.2 In the framework of the rules of distance selling, Riselro will deliver orders within 21 days. Any
products not available at the time of your order will be sent to you, as soon as possible, when received
from the supplier. Beauty Bay cannot be held responsible for delays in the delivery caused by the supplier,
the carrier or any other third party. Orders can be shipped partially. In the case order is delayed more
than 30 days buyer is entitled to cancel the order without penalty.Riselro also reserves the right to cancel
orders where products are not available and Customer will be notified immediately upon cancellation. In the
case that the ordered products have been paid, refunds will be done immediately for all orders cancelled by
Riselro.
2.3 For all delivery where products are damaged, customer must immediately make a statement with the
delivery company at the time of delivery otherwise we cannot make refunds. For damaged products Riselro
reserves the right to decide whether customer will receive a replacement or a refund.
2.4. All on the website are indicative. At the time limits may not legally binding.
3. Prices
3.1. Prices will not be increased within the duration of offers, unless legal action is necessary or if the
manufacturer interim price increases.
3.2. All prices on the site website subject to misprints. For the consequences of misprints no liability is
accepted.
3.3. All prices on the site are in Euros and include 21% VAT.
4. Viewing period / right of withdrawal
4.1. If there is a consumer purchase, under the Act on Distance (Article 7: 5 BW), the buyer has the right
to return (part of) the goods within a period of 05 days without giving a reason. This period begins when
the ordered goods are delivered.
All ordered products can be returned within 14 days after the date of delivery after receipt of written
notice by Riselro. The products must be unopened, unused and in original packaging. Customer is responsible
for all return charges. All products must be shipped to Riselro address.Riselro cannot make refunds for
products not sent back within the refund period.
4.2 In special cased customer only unpack the product to the extent or use as necessary to assess the
nature, characteristics and functioning of the product. If customer exercises right of withdrawal can return
the product as mentioned in 4.1
4.3 The customer must prove that the goods are returned on time, for example, through a proof of mail
delivery. Return of Goods must be in original packaging (including accessories and documentation) and in new
condition. If the goods are used, encumbered or damaged in any ways Riselro reserves the right to charge
depreciation. With regard to what is stipulated in the preceding sentence, Riselro carries within 7 days of
receipt of the return or 7 days of receipt of return (this should include the content of the return
explicitly on the delivery receipt) repayment . Upon return of the entire order the full purchase price will
be calculated exclusive of any shipping and / or payment costs will be refunded to the buyer. Upon returning
only part of the received purchases, only the purchase price of the returned goods is refunded. Additional
costs resulting from a more expensive shipping method than the cheapest standard delivery are never
refundable.
Return of the delivered goods is sole responsibility and risk of the buyer.
4.4. The right of withdrawal does not apply to:
Service contracts, after full implementation of the service and only if the performance has begun declared
express prior consent of the consumer and the consumer loses his right of withdrawal once the operator has
completed the agreement;
- Goods or services prices are dependent on fluctuations in the financial market outside the supplier's
control, which may occur within the withdrawal period
- Goods made to the consumer's specifications, such as custom, or a clearly personal character
- Products durability within the 7 days has elapsed (decay).
- Sealed products that are not suitable for health and hygiene reasons to be returned and which were
unsealed after delivery
- Cosmetic products which are open.
- For goods or services that cannot be returned due to their nature, such i.v.m. hygiene or that spoil
or age quickly
5. Data management
5.1. If you place an order with Riselro, your data will be included in the customer base of Riselro. Riselro
adheres to the Data Protection Act and will not provide your information to third parties.
5.2. Riselro respects the privacy of the users of the website and ensures confidentiality of your personal
information.
5.3. Riselro sometimes makes use of a mailing list. Each mailing includes instructions to remove you from
this list.
6. Warranty and conformity
6.1. Riselro guarantees that the products and / or services meet the contract specifications stated in the
offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of
the agreement existing legal provisions and / or government regulations.
6.2. By the trader, manufacturer or importer as a guarantee scheme does not affect the rights and claims
that consumers in respect of a failure in the performance of the trader's obligations to claim under the law
and / or the distance contract.
6.3. Should the goods delivered wrong, inadequate or incomplete, then the customer (before proceeding to
return to Riselro) the deficiencies within a month after discovery of the defect to notify in writing to
Riselro. Return of Goods must be in original packaging (including accessories and documentation).
Commissioning after detection of failure, damage occurring after detection of failure, encumberand / or
resale after detection of failure, does the right to claim and return void.
6.4. If the customer complaints are justified by Riselro, Riselro will charge repair or replace the goods
delivered to consumer choice. Riselro potential liability for damages is limited to a maximum of the invoice
amount of the relevant goods, or (at the discretion of Riselro) to the maximum in the case concerned the
amount covered by the liability insurance Riselro. Any liability is excluded for any other form of damage,
including additional compensation in any form whatsoever, compensation for indirect or consequential damages
or damages for lost profits.
6.5. Riselro is not liable for damage caused intentionally or equivalent deliberate recklessness of
non-managerial staff.
6.6. This warranty does not apply if: A) As long as the purchaser against Riselro is in default; B) the
customer has parried the delivered goods themselves and / or processed or repaired / or modified by third
parties. C) The delivered goods have been exposed to abnormal conditions or otherwise careless handling or
contrary to the instructions of Riselro and / or instructions on the packaging;
7. Offers
7.1. Offers are not binding unless otherwise stated in the offer.
7.2. Acceptance of an offer by the buyer, Riselro reserves the right to revoke the right to the offer within
3 working days after receipt of such acceptance or to deviate.
7.3. Verbal commitments connect only after an explicit and written acknowledgment.
7.4. Offers from Riselro not automatically apply to repeat orders.
7.5. Riselro cannot be held to its offer if the customer should have understood that the offer or contain
any part thereof, an obvious mistake or error.
7.6. Additions, modifications and / or further agreements are effective only if agreed in writing.
8. Agreement
8.1. An agreement between Riselro and a customer can only exist after an order by Riselro feasibility is
assessed.
8.2. Riselro reserves the right not to accept without giving reasons, only to accept orders or contractsare
subject to the condition that the cash on delivery or prepayment.
9. Images and specifications
9.1. All images; photos, drawings etc .; interalia, information on weights, dimensions, colours, graphics,
labels, etc. on the website of Riselro are only approximate, are indicative and may not lead to damages or
rescission of the contract.
10. Force majeure
10.1. Riselro is not liable when cannot be fulfilled due to force majeure.
10.2 A force majeure clause in the contract essentially releases both parties from obligation or liability when
a circumstance beyond the parties’ control preventing fulfilment of the contract. Such circumstances include
war, riot, crime, or strike, as well as any event considered an “act of God,” such as an earthquake, hurricane,
tornado, flooding, or volcanic eruption. In many cases where force majeure becomes an issue, the party’s duties
under the contract are only suspended during the event.
10.3. Riselro reserves the right to suspend the right to its obligations in the event of force majeure and is
also entitled to terminate the contract in whole or in part, or to claim that the content of the agreement is
amended so as execution remains possible. In no event shall Riselro obliged to pay any penalty or damages.
10.4. If Riselro already partially fulfilled its obligations when the force majeure, or only partially fulfil
its obligations is entitled already delivered or to invoice the deliverable part separately and the customer is
obliged to pay this invoice as if it were a separate contract. This does not apply if the goods are already
delivered c.q. deliverable has no independent value.
11. Liability
11.1. Riselro is not liable for damage to vehicles or other property caused by improper use of the products.
Before use, read the instructions on the packaging and / or consult our website.
12. Retention of title
12.1. Ownership of all Riselro to the buyer sold and delivered goods remains with Riselro, long as the buyer has
not paid the claims of Riselro under the agreement or prior or subsequent.similar agreements as long as the
buyer to carry out the work or still work in this or similar agreements have not been met and as long as the
buyer shoot the claims. Riselro account deficit has not yet met in the fulfilment of such obligations, including
claims relating to penalties, interest and costs, all as defined in Article 3:92 BW.
12.2. The goods delivered by falling under the retention of title may only part of normal business activities
and must never be used as payment.
12.3. The customer is not entitled to pledge under the reservation of ownership or otherwise encumber.
12.4. The customer gives unconditional and irrevocable consent to Riselro or by appointing Riselro third, in all
cases where Riselro its property to exercise, all those sites and locations where its property is then located
and doing business to be there with.
12.5. If third parties seize wish to establish or assert goods delivered under retention of title or rights, the
customer is obliged Riselro as soon as reasonably may be expected to inform.
12.6. The buyer is obliged to insure the goods delivered under retention of title and keep them insured against
fire, explosion and water damage and theft and the policy of this insurance on first request for inspection to
Riselro.
13. Applicable law / jurisdiction
13.1. All agreements are subject to Dutch law.
13.2. Disputes arising from an agreement between Riselro and buyer, which cannot be solved by mutual agreement,
the competent court within the district Middelburg knowledge unless Riselro there prefer the dispute to the
competent court of the domicile of the buyer subject, and with the exception of those disputes that fall under
the jurisdiction of a magistrate.
